Workshop information
Workshop Name
CPM: Measuring Customer Satisfaction in the Public Sector
Date Sep 9, 2021 08:30 AM - 03:15 PM
Location Zoom
Deadline 06/17/2021
Price $225.00
Explore why customer assessment is essential to government success and discover various approaches to measuring customer satisfaction. Learn to identify your customers' needs and use that information to develop specific satisfaction measures for your department or agency. Instructor: Jeff Russell
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