Local Government Center Online Store

Local Government Center Events

Event CPM:Deliberation, Dialogue, and Public Engagement
Date 12/13/22
Description Public participation is a cornerstone of democracy, and yet engaging the public can be risky business. One bad experience can produce a career-lasting wariness of public engagement. This session is designed to help you determine when and how to engage the public so that it is a satisfying and informing process for everyone involved. We¿ll explore the different intentions of public education, public hearings, dialogue and deliberation processes. This interactive session will have plenty of practice time, allowing you to build on your own diagnosis and facilitation skills.
Price $225
Register for this event
 
Event 2021-2023 Madison CPM Colleague Group
Date November 9, 2021-April 14, 2023
Description 2021-2023 Madison cohort of the CPM Colleague Group
Price $4400
Register for this event
 
Event The Public Management Profession and Environment
Date December 13, 2022
Description Being an effective public manager requires understanding the profession and the impact of a changing managerial environment. Step outside your daily duties to explore the history and characteristics of American public administration in this self-paced online course. Explore how the profession is changing, how your position is affected by trends outside the organization, and what issues you need to monitor in the coming year. CPM Competencies: 5.1 Explain the historical roles, purposes and spirit of public service in a democratic society, including the tension between professionalism and democracy. AND 5.2 Compare public and private management and identify opportunities for shared or collaborative functions. Desired Learning Outcomes: 1. Describe the impact of the history of public management on its practice today. 2. Compare public and private management, describe characteristics which are common to all public managers¿ jobs, and identify the issues or conditions which complicate the public manager¿s job. 3. Identify the major trends in the changing managerial environment and their effect on the public sector. 4. Define the roles and skills needed by a public manager in shaping an organization in a rapidly changing environment.
Price $225
Register for this event
 
Event Productivity and Quality Improvement
Date December 14, 2022
Description Take a systematic approach to identify what's necessary to initiate and sustain organizational productivity and quality improvements. Through assessments and tools, examine current productivity and quality improvement efforts and then explore ways to improve systems, align activities, build processes designed for success, and create a culture that supports your efforts. CPM Competencies: 2.11 Practice effective management, improvement and redesign of work processes and systems. AND 2.1 Apply performance management and evaluation practices in your organization to ensure that results of work are monitored and measured for desired outcomes. Desired Learning Outcomes: 1. Describe the relationship between productivity, service, quality and cost. 2. Describe management¿s and labor¿s role in improving productivity and quality of service delivery. 3. Identify public sector strategies in quality and productivity improvement. 4. Identify and use several tools for measuring quality and productivity. 5. Describe the relationship between developing a learning environment and quality and productivity.
Price $225
Register for this event
 
Event Problem Analysis and Problem Solving
Date February 21, 2023
Description Successful managers know that problem-solving is based on a systematic process of recognition and analysis. Learn the limitations of your present problem-solving style and how to overcome them. Examine communication processes to improve creativity, identify roles for groups and teams in problem-solving, and discover how to define problems in new ways. CPM Competencies: 2.3 Employ effective and creative problem-solving approaches and productivity tools. AND 3.7 Apply a decision making model in order to make well-informed decisions in a timely and responsive manner. Desired Learning Outcomes: 1. Describe several alternative approaches for understanding and solving problems and the situations which best lend themselves to each approach. 2. Demonstrate the essential steps for effective problem solving. 1. Describe the essential steps for effective decision making. 2. Identify and practice specific tools and strategies for effective PSDM analysis and solving. 3. Apply PSDM tools and approaches to a variety of common problems in the public sector.
Price $225
Register for this event
 
Event Strategic Thinking and Planning for Public Managers
Date February 22, 2023
Description Strategic planning provides both a process and a set of outcomes that help you find the answers to core questions about organizational identity and direction. Discover how to construct your organization's strategic plan, involve other stakeholders in its development, and ensure successful implementation. CPM Competencies: 7.2 Engage in and promote long-range thinking and planning for your whole organization. AND 2.11 Practice effective management, improvement and redesign of work processes and systems. Desired Learning Outcomes: 1. Describe the strategic planning process and its essential components. 2. Describe the role that strategic planning plays in enabling long-term organizational success. 3. Identify the levels of thinking/planning/acting in organizations ¿ and assess your own effectiveness at using the right mix of planning. 4. Demonstrate key elements of the strategic planning process. 5. Discuss who to involve in the formulation of strategy ¿ and why. 6. Identify common obstacles to effectively operationalize a strategic plan. 7. Develop a plan for implementing a strategic planning process in their organizations.
Price $225
Register for this event
 
Event Creating a Culture of Civility and Respect
Date March 21, 2023
Description Disrespectful and uncivil behavior is on the rise in the workplace, costing businesses millions in lost productivity, lower quality and employee turnover. To address this growing problem, in this workshop we¿ll examine the concept of civil and respectful behavior and some of the possible reasons behind the trend. We¿ll share strategies organizational leaders and teams can employ to build and maintain a culture of civil and respectful behavior, and to address disrespectful or inappropriate behavior when they see it. CPM Competencies: 4.5 Understand how your values, behavior, and communication style impact everybody with whom you interact. AND 6.6 Assess what behaviors and skills need to be learned and what habits need to be unlearned within your organization to foster a culture of respect and inclusivity. Desired Learning Outcomes: 1. Describe civil, respectful and inclusive workplace environments and behaviors. 2. List the costs of disrespectful and uncivil behavior in their workplace, and understand the benefits of a respectful, civil workplace culture. 3. Explain the sources of uncivil or disrespectful behavior in the workplace in order to foster a culture of civility and respect. 4. Identify opportunities to adapt personal behaviors to come across as more civil, respectful and inclusive. 5. Take steps to change behaviors and establish and maintain cultures that are respectful, inclusive and productive.
Price $225
Register for this event
 
Event Building Effective Teams in the Public Sector
Date March 22, 2023
Description Organizations thrive, or fail to thrive, based on how well the teams within those organizations work. What does it take to create a high-performing team? High performance arises when teams are encouraged to take risks, fail, and learn from those small failures, a process some call "teaming." Learn how to cultivate an exciting, collaborative environment that is built upon mutual trust, respect, and engagement, and create the right environment for individual team members to speak up, collaborate, experiment, and reflect. CPM Competency: 3.12 Describe the characteristics of a team and construct and support an effective team. Desired Learning Outcomes: 1. Define what a team is. 2. Define concepts and principles related to teambuilding. 3. Describe the team development cycle and leadership actions. 4. Examine team performance and provide resources and interventions. 5. Describe strategies for assessing team strengths and weaknesses. 6. Use tools for assessing team functioning over time. 7. Identify resources that can be helpful with team building efforts.
Price $225
Register for this event
 
Event Leading Through Challenge and Conflict
Date May 23, 2023
Description Left unresolved, the negative effects of workplace conflict include employee disengagement and turnover, work disruptions, and project failure. Learn to quickly identify the root causes of a conflict, employ strategies to effectively manage it, and explore strategies to keep conflict from escalating. Work through a conversation model to help you lead a constructive discussion to find a resolution and chart a path forward when conflict occurs. CPM Competency: 3.4 Apply negotiating skills including appropriate approaches for finding mutually acceptable solutions to problems or conflicts in the workplace and with governing bodies and gaining cooperation from others. Desired Learning Outcomes: 1. Recognize how conflict can be both positive and negative and identify common causes of conflict in the workplace. 2. Apply strategies to effectively manage challenge and conflict. 3. Understand how differences in behavior styles might cause tension with another person, especially under stress, and effectively coach employees to recognize and manage style differences. 4. Describe different conflict management approaches in order to better work together to reach a resolution to a conflict. 5. Engage in a high stakes conversation to achieve a resolution that moves a situation forward while making the relationship stronger.
Price $225
Register for this event
 
Event Policy Analysis for Non-Analyst
Date July 19, 2023
Description Learn to identify issues of public policy and discover the tools to effectively create, analyze, evaluate, and quantify public policy. CPM Competency: 5.7 Explain the policy analysis process and demonstrate analytical techniques. Desired Learning Outcomes: 1. Explain the role of public policy. 2. Define policy analysis and describe its major elements. 3. Identify evaluative criteria and useful quantitative tools. 4. Perform policy analysis for your organization. 5. Make more informed decisions as a voter and as a community volunteer.
Price $225
Register for this event
 
Event Budgeting for Public Managers
Date July 20, 2023
Description Being an effective public manager requires understanding the profession and the impact of a changing managerial environment. Step outside your daily duties to explore the history and characteristics of American public administration in this self-paced online course. Explore how the profession is changing, how your position is affected by trends outside the organization, and what issues you need to monitor in the coming year. CPM Competency: 2.5 Describe financial management processes, including budget preparation and monitoring, and purchasing, procurement and grant management. Desired Learning Outcomes: 1. Explain the basic concepts and terminology of government budgeting and finance. 2. Explain the purposes of a budget for a public agency, including its role as a policy document, management tool, resource allocation plan, and a financial plan. 3. Describe the roles and responsibilities of managers, elected officials and the public in the development, adoption, implementation, and monitoring of a public budget. 4. Explain the basics of the governmental accounting and financial reporting systems. 5. Identify the essential steps, documents, and critical decision points in the budget development process. 6. Describe and analyze the strengths and weaknesses of different budget types and systems.
Price $225
Register for this event
 
Event Managing Projects for Public Managers
Date April 18 and 19, 2023
Description Gain foundational knowledge and explore contemporary best practices in project management to build the personal knowledge, skills and confidence you need to effectively lead projects. Whether you're leading your first project, struggling to get through all the projects on your to-do list, or looking for strategies to ensure project success, you will benefit from this class. Note: this is a two-day class. CPM Competency: 2.12 Describe multiple project management methodologies, and tools that are used in the project life cycle. Desired Learning Outcomes: 1. Define project parameters in terms of quality, cost and time. 2. Develop a methodology for gaining customer input in order to define quality characteristics and meet customer expectations. 3. Develop a comprehensive planning strategy which breaks down major components of a project to the lowest level of implementation detail (tree diagram and summary sheet). 4. Explain the need for and develop a prioritization procedure applicable to a selected project. 5. Define steps in a process and assign time estimates accordingly. 6. Establish standards for quality specifications and monitoring procedures to be used during project implementation 7. Define management responsibilities throughout the life cycle of the project
Price $450
Register for this event
 
Event Exploring and Reporting Your Data
Date August 15, 2023
Description Gain a better understanding of common data types, their purpose, and their limitations. You will have opportunities to analyze the data your organization has available, identify data gaps, and assess the strength of your information. You will also discover strategies for reporting data for different audiences. CPM Competency: 3.8 Demonstrate the practical use of theory, data and statistics in program planning and evaluation. Desired Learning Outcomes: 1. Provide a general explanation of social scientific research design. 2. Describe limitations of the scientific process in the everyday world. 3. Explain the implications of various kinds of survey research and the advantages and disadvantages of each. 4. Explain how a theory-based approach can be used in program planning and evaluation. 5. Describe descriptive statistical measures and their use in elementary data analysis.
Price $225
Register for this event
 
Event Managing Organizational Change
Date August 16, 2022
Description A living, growing organization depends upon continuous change. New ideas, new approaches, new customers, and new services are the life-blood of all great organizations¿especially those in the public sector. If public agencies fail to build employee readiness for change or to encourage and sustain employee commitment to emerging needs and directions, the end may be in sight! A key challenge for leaders in today¿s public sector organization is getting employees to see and understand the need for change, guide them in discovering new ways of working, and then help them to embrace these new ideas. This seminar explores strategies for communicating the need for change and ideas for building employee commitment to the ¿change we need!¿ CPM Competencies: 6.1 Recognize and promote organizational change. AND 6.3 Adapt to changes and setbacks and adjust to new situations. Desired Learning Outcomes: 1. Describe how major change affects people emotionally and why it often leads to disruption and resistance. 2. Identify actions that leaders and others can take to enable a more healthy response in the face of change. 3. Identify actions that leaders must take to successfully introduce a change ¿ and then sustain employee commitment to the change. 4. Describe the forces currently driving change at your agency and in your department/work area ¿ and the forces for future changes. 5. Develop strategies for strengthening change resiliency in yourself and in others ¿making you and others hardy survivors rather than victims of change.
Price $225
Register for this event
 
Event Ethics, Values, and the Public Manager
Date September 20, 2023
Description Learn what is required for ethical decision making and ethical action. Find out how individual actions and the actions of groups are influenced by codes of ethics and by sanctions imposed for unethical conduct. Identify and discuss ethical dilemmas you face at work and elsewhere. Also discover your own ethical compass and how to use it effectively and consistently. CPM Competency: 1.1 Understand and promote principles of diversity, equity and inclusion AND 1.2 Promote high standards of honesty, integrity and ethical practices in your organization. Desired Learning Outcomes: 1. Discuss the key ethical issues in public sector management. 2. Articulate guidelines for ethical decision-making. 3. Apply an ethical decision-making model to public sector dilemmas and scenarios.
Price $225
Register for this event
 
Event Fearless Coaching for Public Managers
Date October 17, 2023
Description Learn the core foundations for becoming a fearless coach for your direct reports and explore the critical differences between coaching for compliance and coaching with compassion; discover the six steps for coaching with compassion that lead to positive change in others; and learn what questions to explore and which to avoid (and why) during your fearless coaching conversations. The session will include practicing conducting a fearless coaching with compassion conversation. CPM Competencies: 2.6 Recognize and use good practices in managing people, including recruiting, training, development, feedback, coaching and mentoring. AND 3.16 Practice collaborative development of an organizational vision. Desired Learning Outcomes: 1. Describe the characteristics of a fearless coach and the outcomes that fearless coaches strive to achieve for others. 2. Discuss the difference between coaching for compliance and coaching with compassion ¿ and why it matters. 3. Conduct fearless coaching conversations with team members by exploring questions that enable positive emotional responses vs. negative ones. 4. Utilize the governing values and enacting behaviors of the Collaborative Mindset to strengthen their coaching partnerships.
Price $225
Register for this event
 
Event Dialogue, Deliberation, and Public Engagement
Date November 21, 2023
Description Public participation is a cornerstone of democracy, and yet engaging the public can be risky business. One bad experience can produce a career-lasting wariness of public engagement. This session is designed to help you determine when and how to engage the public so that it is a satisfying and informing process for everyone involved. We¿ll explore the different intentions of public education, public hearings, dialogue and deliberation processes. This interactive session will have plenty of practice time, allowing you to build on your own diagnosis and facilitation skills. CPM Competency: 5.4 Identify specific methods for public participation, the strengths and weaknesses of each, and appropriate ways to use public feedback. Desired Learning Outcomes: 1. Define the role of public managers in offering and leading public engagement experiences. 2. Learn when and how to engage participants in public issues. 3. Differentiate between the intended outcomes of engagement (sharing information), dialogue (building relationships) and deliberation (involving the public in decision-making). 4. Explore readily available processes for engagement like, National Issues Forum, the World Café, Community Visioning and Appreciative Inquiry. 5. Practice building your facilitation competencies for achieving positive outcomes.
Price $225
Register for this event
 
Event Human Resources Essentials for Public Managers
Date November 22, 2023
Description The purpose of this class is to provide public mangers and leaders and working knowledge of essential Human Resources affecting day-to-day operations and organizational compliance, employee and organizational development, and people management. Specific attention will be placed on the areas of recruiting and retention, total rewards design and management, employee performance management, and knowledge of, and compliance with, employment legal issues. The class provides both an overview of a broad range of personnel-related activities for managers, supervisors, and team leads, and necessary leader level familiarity with key Human Resources interactions with operational leaders. Desired Learning Outcomes: 1. Understand the role, practices, and reasonable manager expectations of human resources professional in their organization. 2. Identify and describe the fundamental practices involved with job design and creation, recruiting, selection and retention. 3. Apply understanding of key employment laws to avoid legal liability and promote and more inclusive work team. 4. Understand with the design and purpose of Total Rewards programs (Compensation and Benefits). 5. Conduct or oversee a workplace investigation. 6. Effectively apply best practices for employee performance management and corrective actions.
Price $225
Register for this event