Problem Analysis and Problem Solving
Date February 21, 2023
Location UW Extension, 6737 W Washington St #2135, West Allis, WI 53218
Deadline February 20, 2023
Successful managers know that problem-solving is based on a systematic process of recognition and analysis. Learn the limitations of your present problem-solving style and how to overcome them. Examine communication processes to improve creativity, identify roles for groups and teams in problem-solving, and discover how to define problems in new ways.
CPM Competencies: 2.3 Employ effective and creative problem-solving approaches and productivity tools. AND 3.7 Apply a decision making model in order to make well-informed decisions in a timely and responsive manner.
Desired Learning Outcomes:
1. Describe several alternative approaches for understanding and solving problems and the situations which best lend themselves to each approach.
2. Demonstrate the essential steps for effective problem solving.
1. Describe the essential steps for effective decision making.
2. Identify and practice specific tools and strategies for effective PSDM analysis and solving.
3. Apply PSDM tools and approaches to a variety of common problems in the public sector.
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