CPM: Leading Through Challenge and Conflict for Public Managers
Date February 8, 2022, 8:30 a.m.- 3:15 p.m
Left unresolved, the negative effects of workplace conflict include employee disengagement and turnover, work disruptions, and project failure. Learn to quickly identify the root causes of a conflict, employ strategies to effectively manage it, and explore strategies to keep conflict from escalating. Work through a conversation model to help you lead a constructive discussion to find a resolution and chart a path forward when conflict occurs.
Instructor: Allison Cooley
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